01
Verify the source
Do not rely on sponsored search links, forwarded messages, or unexpected archives. Check the full domain, certificate, and installer provenance; stop if the destination changes.
Detailed stepsRECOVERY & TROUBLESHOOTING
Backup & Recovery
Prepare to restore access on a trusted device using a recovery phrase. Learn the safe sequence, common errors, and why websites, extensions, and purported su.
Educational illustrationKEY CONTEXT
Understand the context before acting
Backup & Recovery
Prepare to restore access on a trusted device using a recovery phrase. Learn the safe sequence, common errors, and why websites, extensions, and purported su.
This guide helps you build a careful review sequence. Any wallet screen, balance, or security state shown here is illustrative; follow verified instructions on your trusted device.
Safety boundary
Never upload keys, recovery phrases, or passwords to this website or a third party.
Concept previewACTION PLAN
Before, during, and after recovery
02
Prepare a trusted device
Update your operating system and review permissions. Rule out remote-control sessions, screen-sharing tools, and unknown extensions before entering sensitive wallet information.
Detailed steps03
Understand recovery phrases
Handle recovery credentials only inside a trusted wallet flow. Never enter your phrase into websites or provide it to anyone claiming to offer support.
Detailed steps04
Make an offline backup
Record words in the exact order and check each one. Avoid screenshots, chat messages, and cloud syncing; use a secure offline storage plan.
Detailed stepsRISKS & NEXT STEPS
When uncertain, pause and verify
01
Recognize unusual prompts
Independently verify requests for recovery credentials or urgent signatures.
02
Double-check the source
Avoid installers from unknown links, imitation domains, and private messages.
03
Maintain a recovery plan
Confirm offline backups are complete, legible, and securely stored.